Towel, Shower Cap Missing From Hotel Room
SANTA FRANCESCA, Calif. (DPI): Stumped by the disappearance of a towel and shower cap
from room 217, the staff and management of the Ramada-East are
leaving no stone unturned. The hotel's linen and amenity were reported
missing Wednesday morning by housekeeper Maria Ortiz. Clearly shaken from
the ordeal, Ortiz would not comment about the ordeal. "No speak English, thank you," she said.
But it was obvious that her mind was focused on the case as she put the sanitation strip across the sink rather than the toilet.
We've got our best men on this one," said Chief Rod Taylor of the Santa Francesca Police Department. We've found several fingerprints, but it may be tougher than we
thought. It seems like at least 20 different people have been in this room
this month. We brought in the canine unit, but so far the only thing the dogs
have found is a dinner roll stuck behind the headboard."
Dan Lang, the hotel's manager, said he has never seen anything like this in his 14 years
in the industry. "It may have been an inside job," he said. "A towel doesn't just walk
off on its own. And the shower cap is even more curious. I can understand
someone forgetting to take it off their head when they check out, but we
should have at least found the shower-cap wrapper. This is worse than when
the fire alarm somehow went off while that youth hockey team was here. I had
to apologize to every one of those nice kids."
Police contacted Robert Frapples, the last guest to stay in room 217, to see
if he might have seen anything suspicious. "I didn't take that stuff," said
the former guest. "I don't know what you're talking about. And I didn't
order those movies either. How did you get this number?"
Frapples reportedly never complained during his stay that his room had no towel. Police have determined that the guest must not have
showered. "Maybe he's French or something," said Taylor. "There
were no signs of forced entry. The perpetrator may have entered the room
while the guest was getting ice. That propped-open door is an invitation to
Until the case has been solved, guests will be required to sign out all
towels, soaps and toilet paper from the front desk. All housekeeping staff
and delivery personnel must be searched upon leaving the property. The
ACLU has come out against the new policy and will represent the employees
in a class-action lawsuit.
"I guess we might have been willing to look the other way over a washcloth, but if we let a towel go missing, soon a pillow
will be gone, and then it's just anarchy," said manager Lang.
The purchasing department at Ramada corporate headquarters in Parsippany, N.J., have
approved a new towel and cap to be shipped to the Santa Francesca location,
creating a $5.75 deficit in the budget. "We may be forced to increase our
rates," warned Judith Zimmer, the vice president who purchased the replacement
items. "It's our guests who are the real victims here."
Police remain optimistic they will crack the case or that someone in town
will report seeing a towel bearing the name "Ramada." But for now, they say,
anyone with very dry hair remains a suspect.
(Reported by Buddy Fisher)
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